Add money to a customer card.

Customers enrolled in your program can load extra money onto their cards. 



Add Money

Tap the Add Money button on the home screen of your payment program.


Set the amount to add

Set the amount the customer wants to load onto their card. If an incentive was configured for the payment program, it's automatically applied to the total that will be added to the card.


Select a funding source

The amount that will be added to the customer's card must be funded by source of money. Available funding sources are cash and payment card

When using a payment card to fund the value, enter the card's number, expiration date and security code. We process card payments through Stripe. You must connect your Stripe account to your Loopz merchant account before you can accept payment cards as a funding source.


Complete transaction

Once you've set the amount to add to the customer's card and selected the funding source that will be used, tap the Continue button. You'll be prompted to select which card type you want to proceed with. 

  • Tap Card : Select this option when the customer has a physical card. You'll need to tap the customer's card to the back of the phone to complete the transaction.
  • Scan Code : If the customer has a digital card pick the scan code option. The phone's camera will be activate. Scan the QR code of the customer's digital card to complete the transaction.


Money added

The balance of the customer's card has been credited with the set amount and the funding source has been charged. You can view the transaction details or see the card's balance and transaction history.